Doorsecure may act as processor for customer-managed access data and as controller for direct Identity, Tickets and Payments journeys, depending on the service configuration.
Doorsecure is generally a processor when DoorAPI processes customer-managed access data. Doorsecure may act as controller for direct DoorAPI Identity and DoorAPI Tickets services, depending on the configured customer journey and legal arrangement.
Yes. Customers can use anonymous credentials and identifiers and choose not to enable optional identity or biometric functionality.
Core DoorAPI infrastructure is hosted through TrueFullstaq in European data centers.
DoorAPI targets 99.99% availability for covered platform services, subject to the applicable service agreement.
