Website Privacy Policy
Last updated: July 2026
Customer-specific agreements, order forms and mandatory law may override these general provisions.
Overview
At Doorsecure, privacy is not just a legal obligation - it is one of the principles on which our company is built.
We believe visitors should be able to explore our website without being tracked across the internet. That is why we deliberately collect as little personal information as possible and carefully evaluate every third-party service we use.
This Privacy Policy explains what information we collect through www.doorsecure.com, why we collect it, and how we protect it.
This Privacy Policy applies only to the Doorsecure website.
If you use DoorAPI, our cloud platform or any Doorsecure products or services, separate privacy documentation applies.
Who We Are
Doorsecure B.V.
Stationspark 850
3364 DA Sliedrecht
The Netherlands
Website
https://www.doorsecure.com
Information We Collect
We only collect personal information when you voluntarily provide it to us.
This may include:
- your name;
- company name;
- email address;
- telephone number;
- country;
- the content of your message.
For example, when you:
- contact us;
- request a quotation;
- schedule a demo;
- request product information;
- apply to become a partner.
We never ask for information that is unnecessary for these purposes.
Website Analytics
We use Umami Analytics, hosted on our own infrastructure.
Unlike many analytics platforms:
- analytics data remains under our own control;
- we do not use Google Analytics;
- we do not use advertising identifiers;
- we do not build visitor profiles;
- we do not track visitors across other websites.
Analytics help us understand how our website performs so we can improve its usability and content.
Cookies
Our website uses only a limited number of cookies that are necessary for the operation of the website or to remember your preferences.
We do not use:
- advertising cookies;
- social media tracking cookies;
- cross-site tracking technologies;
- behavioral profiling cookies.
For more information, please see our Cookie Policy.
Interactive Maps
Some pages may display interactive maps or address suggestions powered by Mapbox.
When you use these features, your browser communicates directly with Mapbox to retrieve map data or address information.
Only the information necessary to provide these services is shared with Mapbox.
More information is available in the Mapbox Privacy Policy:
https://www.mapbox.com/legal/privacy
Email Communication
When you contact us through our website, emails are delivered using Resend.
Resend processes only the information necessary to reliably deliver email messages on our behalf.
More information is available in the Resend Privacy Policy:
https://resend.com/legal/privacy-policy
How We Use Your Information
We only use personal information to:
- respond to your enquiries;
- provide requested information;
- prepare quotations;
- schedule demonstrations;
- communicate about our products and services;
- improve our website;
- comply with legal obligations.
We never sell your personal information.
We never use your information for advertising purposes.
How We Protect Your Information
Protecting information is at the heart of what we do.
We use appropriate technical and organizational measures to safeguard the information you provide, including secure infrastructure, encrypted communications and strict access controls.
Only authorized personnel have access to personal information when required to perform their work.
Data Retention
We retain personal information only for as long as necessary to:
- respond to your request;
- provide our services;
- comply with legal obligations;
- resolve disputes where necessary.
When information is no longer required, it is securely deleted or anonymized where appropriate.
Your Rights
Subject to applicable privacy legislation, you may have the right to:
- access your personal information;
- request correction of inaccurate information;
- request deletion of your information;
- object to certain processing activities;
- withdraw consent where applicable;
- request a copy of your personal information.
To exercise any of these rights, please contact us using the details below.
International Data Transfers
Doorsecure primarily processes information within the European Economic Area (EEA).
Where third-party providers process information outside the EEA, appropriate safeguards are implemented in accordance with applicable data protection legislation.
Changes to this Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page together with the revision date.
Contact
If you have any questions about this Privacy Policy or how we process personal information, please contact us.
Doorsecure B.V.
Stationspark 850
3364 DA Sliedrecht
The Netherlands
Supervisory Authority
If you believe your personal information has not been handled appropriately, you have the right to lodge a complaint with your local data protection authority.
For organizations established in The Netherlands, the competent supervisory authority is:
Autoriteit Persoonsgegevens