Acceptable Use Policy
Prohibited conduct and customer responsibilities for safe platform use.
Customer-specific agreements, order forms and mandatory law may override these general provisions.
Lawful use
DoorAPI may only be used for lawful access, identity, ticketing, integration and operational purposes authorised by the customer.
Prohibited activity
Do not use DoorAPI to violate privacy, discriminate unlawfully, facilitate unauthorised surveillance, compromise systems, distribute malware, overload services, bypass tenant boundaries, falsify access records or infringe intellectual property.
Biometric responsibility
Customers enabling biometric identification must conduct appropriate legal assessment, provide required notices, configure retention and offer alternatives where required.
Enforcement
Doorsecure may investigate suspected abuse and may restrict or suspend affected functionality where necessary to protect users, customers, infrastructure or legal compliance.